1)Are you a factory or trader?
We have 6 wholly-owned factories near Tianjin,Ningbo,Zhangjiagang, Guangzhou ports. the product quality, after-service, cost could be guaranteed
2)Do you have a minimum order quantity?
No, one house can be shipped too.
3)Do you accept the customized color/size?
Yes. the houses finishes and size can be designed according to your requirements, there's professional designers help you to design the satisfied houses.
4)The service life of the house? And the warranty policy?
The houses service life is designed more than 20 years, and warranty time is 1 years, of cause, if there's any supporting need be changed after the out of warranty, we'll help to purchase with the cost price.In warranty or not it is the culture of our company to address and resolve all customer issues to everyone's satisfaction.
5)What is the average lead time?
For the samples,we have the houses in stock, can be sent within 2 days.For mass production, the lead time is 10-20 days after signed the contract / received the deposit payment
6)What kinds of payment methods do you accept?
Western Union, T/T: 30% deposit in advance, 70% balance against the copy of B/L.
7)Can you supply the relevant documentation?
Yes, we can provide most documentation including houses test report,installation instructions/video, custom clearance documents, certificate of origin...
8)Shipping methods of the goods?
Owing to the heavy weight and big volume of the houses, sea shipping and railway transportation are needed, of cause,the parts of houses can be shipped via air,express.
As for the sea shipping, we designed 2 kinds package method which could be shipped via bulk ship and container separately, before shipping, we'll provide the optional packaging and transportation mode to you.
9)How can I install the houses after received?
GS housing will provide the install video, installation instructions, on-line video, or send installation instructors to the site. Ensure the houses can be used smoothly and safety.
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